You can request permanent deletion of your Barelae artist account and personal data at any time. Deleting your account:
- Permanently deletes your Barelae login and account — you will not be able to sign in again with this email unless you create a brand-new account.
- Deletes or anonymizes your own application data, and processes every client you own the same way an individual client data-deletion request would (their personal information deleted or anonymized) — it is not left behind when your account is deleted.
- If any of your clients has a connected membership that could still generate a future charge, that must be canceled (or confirmed by Stripe as no longer billing) before deletion can complete.
- Immediately cancels any active Barelae Pro subscription (no further charges; the current period is not automatically refunded).
- Retains a limited set of records Barelae is legally or operationally required to keep — financial/commerce/billing records, signed documents, consent/acceptance records, and fraud/security/audit records — with identifying names removed where the record's purpose allows it. See our Privacy Policy for exactly what's retained and why.
- Does not delete or affect a separate Stripe merchant account you may have connected for accepting client payments — that is managed independently through Stripe.
To protect your account, deletion requires you to sign in first — this page cannot delete an account without verifying it's really you. Once you confirm, deletion completes immediately; if it cannot complete (for example, an active client membership needs to be resolved first), you'll be told exactly what to do before it can proceed.
If you can sign in — including if deletion is blocked by an active client membership, or an attempted deletion didn't complete — use Help & Feedback in the app once you're logged in for the fastest response. If you can't sign in at all, email justmetimewellness@gmail.com for assistance. We still verify your identity before deleting anything — email alone can't be used to delete an account.
Already logged in on this device? You'll go straight to your Account Settings, where Delete Account is available under Danger Zone.